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EXERCISES

· 2-1 Your organization collects data on individual patients shown in Appendix Table 2 . Identify whether each variable is measured nominally, ordinally, or as an interval/ratio variable.

· 2-2 What statistical measures would you use to summarize the variable for age? What about for gender? For convenience satisfaction? How would you present these graphically?

· 2-3 If you are interested in whether satisfaction scoring differed by the amount the individual paid as a co-pay, how would you state this inquiry as testable hypotheses (the null and alternative)? What statistical test would you run to test this hypothesis?

Appendix Table 2 Patient Satisfaction, by Insurer, Same Day of Appointment, Prescription Coverage and Level of Co-pay

Gender

Age

Convenience Satisfaction

Insurer

Same day appointment?

Rx coverage

Co-pay ($)

M

22

5

Select

Y

Y

15

M

24

4

Select

Y

N

15

F

45

5

Select

Y

Y

10

F

38

5

Select

Y

Y

10

F

48

3

Select

Y

N

10

F

50

4

Select

Y

Y

20

M

67

4

Medicare

Y

Y

5

F

23

5

Tri-state

N

Y

10

F

19

5

Tri-state

N

Y

15

M

14

3

Tri-state

Y

Y

20

F

27

5

Reliant

Y

N

15

M

33

3

Reliant

N

N

0

F

39

4

Reliant

N

N

5

F

47

4

Tri-state

N

Y

5

M

42

5

Tri-state

N

N

5

M

31

5

Reliant

N

N

15

M

20

4

Reliant

N

Y

15

F

72

5

Medicare

Y

Y

15

F

44

4

Tri-state

N

N

20

M

45

5

Select

Y

N

20

F

60

3

Reliant

Y

Y

20

M

63

5

Tri-state

Y

Y

5

F

27

5

Tri-state

Y

Y

5

M

68

5

Medicare

N

Y

5

F

33

5

Reliant

N

Y

10

F

38

3

Reliant

N

Y

15

F

55

4

Medicare

N

Y

15

M

51

5

Select

Y

Y

15

F

48

4

Tri-state

Y

Y

20

M

49

5

Tri-state

Y

Y

0

M

55

5

Select

N

Y

5

F

61

4

Reliant

Y

N

0

F

23

5

Medicare

Y

N

0

M

69

5

Medicare

N

Y

20

F

41

4

Tri-state

Y

N

5

F

14

4

Medicare

Y

N

0